Wataniya Telecom (News - Alert), one of Kuwait's mobile telecommunications operators, recently chose CSG Interconnect as the wholesale billing management solution for its operation in Kuwait.
In a statement, Hisham Siblini, chief technology officer at Wataniya Telecom in Kuwait, said, "With the growth of our wholesale operation we recognized the opportunity to review and improve our partner agreements and settlement management processes. We chose to implement CSG Interconnect knowing our parent company QTel and our operations in Algeria and Tunisia have won great results from doing so. Additionally, we valued being able to work closely with CSG's regional services team in Dubai."
CSG International is a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships. Its market-leading wholesale business management solution, CSG Interconnect, handles every kind of network traffic for local, regional and worldwide operators in a single, highly integrated platform.
With the help of CSG Interconnect, Wataniya Telecom will be provided with detailed financial reporting as well as interfaces to other systems.
Officials said that CSG Interconnect will also help the mobile operator to automate partner management, carrier-to-carrier rating, billing and settlement and speed disputes management and reconciliation.
"As operators grow, the wholesale business either becomes an important revenue-generator, or an expensive cost center," said John Rainger (News - Alert), vice president of EMEA, CSG International. "CSG Interconnect offers all operators - local, regional and global - the opportunity to optimize their carrier-to-carrier billing and settlements processes and we welcome Wataniya Telecom in Kuwait as our newest customer in the region."
In related TMC (News - Alert) news, Wataniya Telecom recently introduced a new mobile Internet project in collaboration with Ericsson (News - Alert). The companies recently announced the completion of the second phase of the project that focuses on convergence of charging and billing.
Edited by Rachel Ramsey