LIME, the Caribbean division of Cable & Wireless (News - Alert) Communications (CWC), will soon offer its enterprise and residential customers the management capabilities that helps it monitor their expense in real-time using their mobile devices.
These new capabilities are powered by Tangoe's Real-Time Telecom Expense Management (Tangoe (News - Alert) rTEM) solution that helps in centrally managing telecom expenses in real-time, also streamlining reporting on mobile data, voice and SMS usage, international roaming, usage anomalies, and asset location tracking.
"With our rollout of next-generation network technology and the rapid growth of data-intensive mobile applications, an increasing number of our customers are looking to us to provide tools that will help them manage their mobile device costs and usage in real-time. With Tangoe's rTEM solution, our customers throughout the region, including tourists, can now access real-time usage management tools to help them better manage their mobile service," said Emerson (News - Alert) Hewitt, VP of imagineering and mobile, LIME. "We are very pleased to work with Tangoe to deliver these new, market-leading features to our customers."
Officials at LIME said that they chose Tangoe's Real-Time Telecom Expense Management (Tangoe rTEM) solution as a value-added offering to its customers. The company is also leveraging one of Tangoe's mobile carrier solutions to launch a branded offering in January 2013 in Jamaica and Barbados and will expand its offering to all of LIME's markets in early 2013.
Tangoe's carrier solution portfolio helps enterprise customers and individual users with six different services such as managed mobility services (MMS);telecom expense management (TEM);bill aggregation and presentation; real-time telecom expense management (rTEM); usage management for consumers (FamZee);on-device, real-time international roaming usage and cost management (SmartUsage).
Dan Rudich, senior vice president of business development, at Tangoe added, "With our deep expertise in navigating carriers' regional regulatory challenges, we are experiencing increased interest for carrier solutions throughout North America, Europe, Africa, the Middle East, Asia Pacific, and South America. We are both pleased and excited to work with LIME on the launch of these solutions in the Caribbean region."
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Edited by Brooke Neuman