Mer Telemanagement Solutions (MTS (News - Alert)), a global provider of enterprise Telecom Expense Management (TEM) and Customer Care and Billing (CC&B) solutions for telecom industry, announced the new TEM suite with comprehensive features.

TEM Suite provides enterprises a single platform to support their telecom expense management activities across the entire wireline and wireless TEM lifecycle, company officials said.

The solution supports procurement, help desk, asset management, invoice auditing, invoice management and payment, dispute management, optimization, bill presentment, contract negotiation and management, mobile management, cable management, allocation and chargeback, and full lifecycle reporting and dashboards.

Version 2.0 of the TEM Suite platform adds to the success of its earlier version with expanded capabilities and ease of use, company officials said. Building upon the company's AnchorPoint (News - Alert) and Application Suite TEM platforms, the TEM Suite version 1.0 has won a 2010 INTERNET TELEPHONY Product of the Year Award.

“We continue to see a growing demand from the market, our customers, and our partners for a single, intuitive TEM solution to manage an enterprise's wireline, mobility, and internal chargeback processes,” said Bruce Sass, vice president of North American Sales for MTS, in a statement.

Sass added that the TEM Suite provides customers with the operational controls and 360 degree visibility into their global communications environment.

The TEM Suite is especially beneficial in a managed services or BPO deployment. The modular design of the platform offers customers the flexibility to outsource as little or as many of their telecom expense management processes as they want.

“MTS customer engagements begin with Map-to-WinSM, the company's strategic consulting approach,” company officials said. This approach is designed to enable organizations to effectively align their business goals with their people, process and technology investments, to assure the success of their telecom expense management initiatives.

In April, MTS reported that the net income for the fourth quarter ended December 31, 2010 was $117,000 or $0.03 per diluted share, compared to a net loss of $168,000 or $0.04 per diluted share for the fourth quarter of 2009.