Shell has improved the way the company trains its employees on its new automated system for loading fuel onto trucks, barges, trains and pipelines. The company has selected the IBM e-learning tool, especially developed for the purpose of training employees.
Shell stated that the cost and learning benefits of developing an online e-simulation was much better when compared to the classroom training.
Designed to provide Shell employees with an on demand, interactive and hands-on environment that re-creates typical fuelling scenarios in a safe learning environment, the GTAS training solution is a new e-learning tool. The e-learning tool was built through collaboration between Shell experts, a team of IBM (News - Alert) consultants and e-learning developers. Eliminating the need to fly-in experienced users to provide training, it provides a long term learning solution for GTAS.
“The objective of the learning solution was to enable Shell to upskill its employees in a smarter and more efficient way," said Andi Britt, Organisation & People Lead, IBM Global Business Services, U.K. & Ireland. "The GTAS e-Learning demonstrates IBM's commitment to deliver the highest quality services and the most advanced and innovative technologies to its clients.”
By providing typical scenarios they may have to deal with, the tool tests staff. The employee then goes into the system, checks available information and resolves the problem. To provide Shell with data insight on the results that employees are achieving, user scores and response times are stored. With this, Shell can also identify which users require additional support and training. The first phase of implementation began last year, IBM announced.Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.
Edited by Janice McDuffee