In order to help Oracle (News - Alert) users reduce operating costs and deliver strong return on investment on their performance management software, Knoa Software has developed the Knoa Experience and Performance Manager (EPM) for Oracle PeopleSoft v9.1 Human Capital Management.

Knoa (News - Alert) Experience and Performance Manager (EPM) monitors operational aspects of these applications, and ensures the quality of performance in each business. It reshapes operations, and seeks new opportunities for the company to flourish in its respective market.

The company provides on-premises and cloud-based solutions to monitor, measure and manage how users are applying enterprise applications to optimize the end-user experience.

Thad Eidman, chief executive officer, Knoa Software, said in a statement, "Knoa EPM for Oracle PeopleSoft now brings the same strong economic benefits to these PeopleSoft users that we have been providing to our base of ERP and CRM customers. PeopleSoft users can now optimize enterprise application performance, reduce significant problems with IT support, change management and application adoption while enjoying significant return on investment."  

Bojan Simic, president and principal analyst at TRAC Research, said, “Knoa EPM for PeopleSoft is one of the first products to define key performance indicators (KPI) for accurate measurement of application adoption and true service level agreement delivery at the desktop. User experience management solutions such as Knoa's can provide insight into true user experience for performance delivered at the desktop, and the effectiveness of that user in utilizing your enterprise application software. Areas of opportunity generally include IT service and support, training, shared services and the operation of the enterprise application software center of excellence.”

Knoa EPM allows companies to understand the full value of their CRM and ERP investments. Users can also identify a path to best-in-class performance across a wide variety of performance metrics.

Knoa EPM's analytics allows businesses to assess overall business process performance and provide an early indication of the shape of their systems.