Records Management: The Path to Un-Risky Business
By TMCnet Special Guest
Gregg Bieri, Manager, New Records Business Development, Oce Business Services
Records management is often seen by employees as a matter of convenience and organization – “If we manage our records properly, our employees will be able to find them at a moment’s notice.” Indeed, an argument can certainly be made for the value of records management based on efficiency alone. The time savings can be tremendous, especially considering the vast number of virtual and physical records that most companies have. However, most companies undervalue the risk mitigation benefits of records management.
Organizations retain legal counsel and sign insurance policies because it would be incredibly risky for them not to do so. When everything is going well– which is typically the vast majority of the time - these may seem like unnecessary costs. However, on those occasions when things do go wrong, organizations quickly realize that these are the best investments they could have made.
An organization’s records management program should be seen through the same lens. Employees may see properly managing records as an inconvenience or a technicality, but they must understand this is a safeguard against real and significant risks such as compliance issues, disaster recovery, public relations crises, confidentiality breaches and security threats. A well-executed records management program helps mitigates these risks, in much the same way as does legal counsel or an insurance policy... Read More