Honolulu, Hawaii-based Hawaii National Bank recently chose Harland Financial Solution’s PhoenixEFE enterprise service.

This solution helps financial institutions offer competitive commercial and retail products, drive down costs and deliver superior customer experiences. Its design divides responsibility for core processing functions among discrete, but fully integrated applications.

PhoenixEFE essentially brings together Harland Financial Solutions' real-time core processing solution with the company's market-leading specialized applications.

Bryan Luke, executive vice president of Hawaii National Bank, said that by consolidating services with a single, trusted partner like Harland Financial Solutions, they can remain competitive and provide a more consistent experience to their customers, regardless of the channels they use to do their banking.

"The ability to access data from the open database of PhoenixEFE Core, as well as its modern, Microsoft (News - Alert)-centric architecture, allows us to expand our analysis and design out-of-the-box programs,” he said. “We expect little learning curve with the Microsoft Office-like user interface and look forward to utilizing the strong end-to-end lending capabilities, which will support compliance, and save us time by automating and streamlining our lending processes."

Apart from the PhoenixEFE, the bank has gone in for LaserPro for compliant loan documents, CreditQuest for commercial loan risk management, Touche Analyzer for business intelligence, the Cavion suite, which includes Internet banking, business banking, mobile banking and voice banking, ActiveView Content Management, ActiveView Item Processing, ActiveView Merchant Capture and Electronic Funds Transfer.

"The objectives of Hawaii National Bank are in perfect alignment with our extended financial enterprise strategy," said Scott Hansen, executive vice president of business development at Harland Financial Solutions. "An open system, such as PhoenixEFE Core, allows for the creativity progressive banks need to remain strong and ahead of the competition. Also, implementing integrated, specialized solutions from one provider helps financial institutions focus more time and energy on running the bank instead of managing multiple vendor relationships and incompatible technology."

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