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PLATO Learning deploys BigMachines selling platformJun 27, 2011 (Datamonitor via COMTEX) -- PLATO Learning, Inc., a provider of education technology solutions, has deployed the BigMachines, a provider of e-commerce software solutions, selling platform. BigMachines automates product selection, pricing, approvals and proposal generation for PLATO's customer finance consultant team. PLATO chose to self-implement the BigMachines Selling Platform, replacing their existing quoting and pricing tool. Prior to implementation, members of the PLATO team attended BigMachines Administrator Training, where they learned how to set up and maintain their BigMachines software platform. With guidance from the BigMachines Professional Services team, they were able to implement their new web-based selling solution in under three months. BigMachines now supports product selection, improved sales proposals and a tiered pricing structure. BigMachines is integrated with PLATO's Customer Relationship Management (CRM) system from salesforce.com. BigMachines also automates PLATO's sales tax calculations. In addition, BigMachines is used to automate discount approvals, ensuring pricing controls and accuracy. "BigMachines has taken our quoting process to a new level and the integration with our CRM and tax software helps this business process run more efficiently," said Mitch Wacker, director of finance operations for PLATO Learning. "By self-implementing, we have enabled our internal team to continuously improve and add features beyond our phase one deployment. The professional training and support we received from the BigMachines team has been great throughout the entire process." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon |