Econz Wireless, a company specializing in mobile time and attendance, deployed its Eservice, a mobile Field Service and Job Dispatch Application in United Kingdom and Europe.
“Econz EService is a Mobile Field Service Dispatch and Work Order Management System that works on standard cell phones, smartphones and tablets. EService is Web-based software that enables a field service team to receive and respond to customer work orders,” Jay Mills, director of Sales for Econz Wireless, said in a press release.
Econz EService is available on standard cell phones, BlackBerry, Nokia, Sonim, Apple (News - Alert) iPhone/ iPad, Android and tablets. Networks on telecoms such as Telefonica, Orange, Vodafone and many more will support Econz Wireless Field Service and Job Dispatch Application.
Noted to be cost effective and easy to use, EService requires no contracts to sign and can be used by field service companies such as Plumbing, Heating, Air Conditioning, Electrical Contractors, IT Service/Repair and healthcare.
A company statement clarified that EService transforms the connection between office base and on-road service team, so that the latest job information flows freely and is accessible by whoever needs it, when they need it. Also, with EService office staff can allocate and dispatch jobs efficiently according to staff availability and location; assess job status and progress giving them the ability to advise customers if the service worker will be early or late; invoice for work as soon as a job is completed by exporting job information from Eservice and reduce data entry and the errors that result from lost or incorrect paperwork.
In reference to the field staff view service, company officials said that it is a powerful, cost-effective, service that enables field service teams to receive and respond to service orders within seconds; access accurate, up-to-date job and customer information; provide prompt efficient service to customers; track and record resources used on a job including parts and labor and offer customers service time commitments via Eservice.
Econz Wireless is a leader in Mobile Data Collection, providing employer solutions for Time & Attendance, Employee Tracking and Wage-Hour Compliance Laws. Econz Wireless recently released a new product called Timecard GPS Lite. Timecard GPS Lite is a mobile GPS tracking application used to track employees and assets. Timecard GPS Lite is available on standard cell phones, BlackBerry, Nokia (News - Alert), Sonim, Apple iPhone, Androids and tablets.
Edited by Brooke Neuman