Governance, Risk & Compliance

Governance, Risk & Compliance

February 06, 2012

FastTrack Communications Implements Equinox Fraud Protection Solution to Reduce Fraud Losses

Colorado-based telecommunications solutions provider FastTrack Communications has recently implemented the Protector fraud management system from Equinox Information Systems (News - Alert).The move is aimed at curbing telecom frauds on its network, FastTrack officials explained in a press release.

Equinox Protector allows the companies to keep tab on their networks and detect fraudulent activities in real time. The system allows the companies to identify suspicious instances in which a customer's actual usage grossly varies from expected usage.  The usage pattern is determined by a number of configurable metrics, the company informed.

This helps companies to provide real-time fraud protection to their customers. Protector has been helping hundreds of telephone and communications companies to prevent telecom frauds by helping distinguish fraud from legitimate customer usage.

FastTrack Communications offers a broad array of services including a Fast-T line of integrated voice and data services; high speed Data Transport; Dedicated Internet Access; and Ethernet Extended LAN Services.

“Protector will allow us to better identify and respond to fraudulent activity on our network. The prospect of monitoring usage records in real time and having an integrated case management and investigation tool is very appealing,” John Monday, director of Network Engineering and Operations at FastTrack, explained in a statement.

“In addition to Protector’s technical features, we offer communication service providers a forum to share known fraudulent numbers and activity, so that carriers can mitigate exposure to telecom fraud as more effectively. We are pleased to have FastTrack join the Equinox Information Systems family,” noted Equinox Executive Vice President David West.

In May 2011, FastTrack Communications reported that it had upgraded its infrastructure under new general manager Kelly Hebbard. The $3 million network upgrade was driven by customer demand, FastTrack said.

Madhubanti Rudra is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell

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