IBM (News - Alert) will be helping construction firm VCC, in enabling its mobile sales force with instant and portable access to all the critical information and insights which are needed for successfully bidding on new building projects and for supporting clients in the field.
Using analytics and mobile technologies, field-based project managers will be able to harness the wealth of company proposals, project data bases, industry trends data, best practices and sales contacts through their smart phones for quickly responding to new opportunities and helping in expansion of their business.
VCC is a construction company with its headquarters based in Little Rock, Arkansas. The company has 250 employees. The company is well known for its large scale retail work, renovations and expansion projects, having recently branched out into schools, government buildings and medical centers.
During the last one year VCC has seen its business grow in several new industries with support from the latest customer relationship and wireless management applications from IBM business partner iEnterprises (News - Alert) which have helped VCC in internally collaborating on bids for new construction projects.
As a growing midsize business which is continuously expanding into new markets, VCC requires to empower its project managers with real-time access to the critical information which is needed for servicing accounts, building relationships, retaining profitable customers, collaborating with colleagues and quickly retrieving client information.
The company turned to IBM and Business Partner iEnterprises and its iExtension CRM system for synchronizing the company's existing Lotus Domino platform with its sales, marketing, executive and customer service teams, all without spending any time and resources on redesigning. iExtensions CRM for IBM Lotus Notes and Domino 8 takes advantage of IBM middleware for delivering greater analytics capabilities and for improving productivity.
In a release, Wayne Alley the vice president of VCC said, "Using wireless technologies, we can capture and tap all our information wherever we happen to be, improving the way we work and the speed and effectiveness, in which we service customers, collaborate, communicate, and close new business. We're analyzing information on-the-go to make intelligent, real-time decisions -- it's changing the way we work."
Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.Edited by
Ed Silverstein