Mitek Systems, Inc., an innovator of advanced-image analytics and mobile-document-capture applications for smartphones announced that their mobile RDC acceptance rates were consistently in the 95-percent range for their patent-pending Mobile Deposit application as opposed to acceptance rates in the range of 30 to 45 percent for competing in-house RDC solutions that attempt to process mobile images.

Mitek president and CEO James DeBello stated that the acceptance rate reported by Mitek represented the average number of valid check images accepted automatically by banking systems.

DeBello also explained that the check images that fall outside this acceptance range need to be reviewed manually, returned to the customer to try again, or are just not deposited. For banks, low acceptance rates means added costs in the form of manual reviews or call center questions ultimately leading to poor customer experience.

DeBello noted that banks were not happy with existing scanner technology because of poor user experience and that is why Mitek focused on getting input from banking customers, and reviewing competing technologies and in-house solutions. This helped them understand why applying existing scanning technology to mobile phone deposits resulted in a significant degradation of quality and accuracy over what the industry has seen from desktop check scanners.  

Mitek has successfully improved Mobile Deposit with an updated version of the product – Release 2.3 – which improves the banking customer's experience by two to three times that of all other available technologies.

Mitek's Mobile Deposit has been designed to account for a high number of variables which increase the complexity of accepting a check's image on the first try.