Patriot (News - Alert) National Insurance Group recently announced that it has entered into a strategic collaboration with Vikaran Solutions. Vikaran’s WorkersCompExpert or WCE has now been deployed by Patriot National, a major provider of workers' compensation insurance offerings.
The rising requirements of the rapidly developing Patriot are now addressed by the extremely configurable platform, WCE. Patriot has shifted its legacy data, even the data related with the policy, claims, and billing, to WCE. Agents and customers are now delivered high-tech business collaboration competences by WCE. As all the business users can access the platform, irrespective of place and time, Patriot hopes to accomplish fresh levels of proficiency and output.
In a statement, Charles K. Schuver, president at Guarantee Insurance Company, said, "Cutting edge technology, innovation and insurance are terms that rarely get mentioned together. Patriot's newly launched WorkersCompExpert (WCE) was built on the principle of integrating innovation and technology to deliver a state-of-the-art insurance operating platform. We are excited to implement WCE and deliver innovative capabilities to our agents, policy holders and strategic partners."
For two months, Patriot has been using the system on a trial basis. Some agents have been allowed to access the system for nearly a year. According to Keith Chatman, senior underwriter at Mackinaw Administrators, he has been able to quote, rate and email proposals by logging online via a tablet device to the very simple and easy to use WCE.
According to Chris Coalson from All Insurance Underwriters, WCE will assist in further strengthening the strong collaboration. The organization is able to write additional business easily due to WCE, which offers collaboration capabilities with underwriters at Patriot.
Judith Haddad, chief information officer at Patriot National, said, "We proudly deployed our new system after only two and half years in development, including conversion of all data. This can only happen when you have the right ingredients; a talented business and IT team at Patriot, an outstanding strategic partner, Vikaran Solutions that delivered a superior system and a strong project management team including resources from Centric Consulting."
According to David Andrade, partner with Centric Consulting, the organization, with its extremely skilled and experienced resources, are happy to be included in Patriot’s project management team.
Edited by Ryan Sartor