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February 06, 2013

Carrier West Chooses Epicor Prophet 21 ERP Solution



Carrier West recently announced that it has collaborated with Epicor Software (News - Alert) Corporation for extending its business. Epicor Prophet 21 enterprise resource planning or ERP solution will assist Carrier West in augmenting business proficiency and simplifying processes for better general performance. Epicor ERP system helps in enhancing warehouse, order and inventory administration; purchasing computerization; financial administration; and reporting and business intelligence analysis. The system is therefore preferred by majority of the flourishing HVAC distributors in North America.

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Carrier West has been offering HVAC gear for residential and commercial markets in Colorado and Wyoming for over two decades. The organization has a staff of 110 employees operating out of four sites in Colorado.

Carrier West had monitored the partnerships of Epicor with other Carrier distributors. Carrier West also decided to attend the Epicor Insights Users Conference in 2012. In a statement, Roger Lee, CFO, Carrier West said, "We came out of the meeting with an understanding of how Epicor is focused on distribution with investment dollars, technology, and a vision for the future of the industry. We decided to introduce our management team to Epicor and their software solutions. After several days of evaluations, it became obvious that Epicor provided us with the best alternative to not only operate our company today, but could become our technology partner of the future."

Epicor will offer a completely incorporated offering, comprising of a Microsoft (News - Alert) Windows-based platform with SQL Server database, to Carrier West. Information can be recovered in a simplified manner with the solution’s detailed data analytic tools. Supplementary revenue can be driven with the in-built Customer Relationship Management capabilities of the solution. Carrier West can also organize its staff with the Epicor ICE Business Architecture.

Malcolm Fox, VP, Product Marketing, Epicor said, "Carrier West is a good example of what we can do for Carrier group members. The Epicor Prophet 21 ERP solution includes many tools to make Carrier distributors more productive, including their own custom design of screens and fields, and in-depth system alerts and workflows, as well as the ability to streamline their front counter sales. And we will deliver lean business consulting to help them drive waste and errors out of their day-to-day processes


Edited by Carlos Olivera
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