Financial Technology

Financial Technology

June 28, 2012

Zuora Subscription Services Will Get More Revenue for Servcorp

Whether it is small or large business, recurring subscription based income is always better than one-off income. It saves your time because you don’t need to hunt down and look out for customers.

Realizing the potential of subscription business model, Servcorp has adopted  subscription platform of Zuora (News - Alert) to launch Gnee, a new subscription-based telephone auto attendant service. Zuora is the subscription commerce, billing and finance company.

Servcorp, an international premium serviced and virtual office provider is available in Australia and Japan.  Servcorp's Gnee service will be fully supported by Zuora.

Zuora's subscription management platform will allow Servcorp to drive their international expansion efforts by implementing new revenue strategies, automating processes around subscription commerce, billing, and finance, and providing access to key metrics. Developed with the needs of small businesses, remote offices and road warriors in mind, Gnee's monthly voicemail and customized call answering service will attract an estimated 100,000 new monthly subscribers.

John Ruthven, Vice President International, Zuora, said, "Industries from software to real estate services are moving to the Subscription Economy, offering subscription-based services because it's a better way to build ongoing relationships with customers. Servcorp's Gnee is a great example of this for the real estate SMB market.”

Servcorp understood that commerce, billing and finance would be siloed in different systems without a subscription platform. The company realized that manual data entry may result in loss of money and credibility.

With installation of Zuora, Servcorp's Gnee service will be able to do pricing, quoting, orders, billing and payments connect together so that client service reps could focus on customer success rather than being bogged down in administrative activities. Additionally, Zuora helped Servcorp drive efficiency by enabling zero touch self-provisioning for clients and automating online payment processing.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Amanda Ciccatelli

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