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August 10, 2011

TopDown Consulting Helping Clients Manage Financial Systems



TopDown Consulting has some pretty impressive numbers it can throw around: it has 400 clients, more than 1,000 successful implementations; and an average of 20 years in the industry.

And after 10 years in the enterprise performance management industry, TopDown is only looking to build upon its stellar reputation.

“Our experience is unmatched in terms of the experience for our consultants,” Mark Wilson, vice president of services, told TMCnet. “We are focused on collaboration with the client. Other consulting companies will talk about technology, process, and people but we like to bring in culture too.”

“The important thing is to get to know and understand the culture of the company you are working with, their appetite for change, their appetite for process,” he added. “You first navigate that but then we bring our expertise to the table to figure out how to create the best solution with the software to fit.”

TopDown is one of the premier EPM/BI partners for scalable and adaptable Oracle (News - Alert) Hyperion solutions, according to company officials. TopDown’s technology, coupled with its process experience, allows it to quickly assess customers’ business requirements, and partner with customers to deliver tailored solutions that increase productivity, reduce risk, and help customers’ organizations become more efficient and make more effective business decisions.

The company was founded in 2000, at a time when the country was in recession and there was a focus on the management of financial systems and on the accountability of CFOs.

“Our systems help move folks off of using Excel and other homegrown systems to manage their systems,” Wilson told TMC’s CEO Rich Tehrani (News - Alert) in a video interview. “Our company started out of that and evolved from there. Now we either bring new systems to our clients so they can embark on new financial systems or we can improve what they are doing already.”

“The failure rate from IT products is like the divorce rate, and it is factors like culture that are the bigger deal when it comes to success and failure,” Wilson added. “It’s not always just that the technology didn’t do it.”

TopDown’s approach has attracted customers that span all verticals and sizes, but the company focuses solely on EPM. Its client base includes everyone from startups to Fortune 500s. Its clients include American Express (News - Alert), Stanford University, HSBC, Atheros communications and Univar.

One customer base that has slowly burgeoned for TopDown is the financial sector. While the company has always enjoyed strong areas of growth in that area, recently there has been a resurgence of demand in the financial sector across the board, according to Wilson.

“We like to make the client self sufficient,” Wilson said of TopDown’s customers. “What we call success is not getting the system live; it’s getting the client to be able to run the system themselves and be self sufficient.”

“At a project level if we are there too long it’s a problem,” he added. “We want to get in and out to give them a solution they can run themselves.”

TopDown has been spreading the word about is value proposition all summer long. Recently, Josh Berger, vice president of sales at TopDown, presented “Getting the Sales Mojo Working” at the Technology Services World Silicon Valley in May.

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Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.

Edited by Tammy Wolf
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