SuperShuttle International, Inc., a shared ride airport shuttle company, along with NEXCOM, have partnered to provide Mobile Tablet PC to all the franchise drivers working for SuperShuttle.

According to company sources the Mobile Tablet PC is expected to further enhance the customer service by enabling prompt pickup service and optimized routing as it will send reservations directly from the dispatch to the driver’s NEXCOM Mobile Tablet PC. The driver will be able to see the exact pickup location on a map and the software provided in the PC will optimize the route automatically with the help of the Geospatial Navigation toolkit provided by Telogis (News - Alert) Geobase.

Also the presence of built in barcode scanner will help in scanning of all prepaid tickets, vouchers and promotional discounts into the system thereby saving time for both customers and drivers, besides enabling efficient book keeping for the drivers and the customers.

Company sources added that the billing solutions are more easy to use as the Mobile Tablet PC connects via Bluetooth to a mobile printer and credit card swipe supplied by Zebra Technologies (News - Alert). This will allow drivers to easily swipe credit cards and print credit card receipts and signature slips immediately for the customer.

The tablet PC enables large screen navigation and the sunlight readable touch screen is perfect for displaying maps and detailed information regarding reservations. It will reduce driver distraction and will let him focus on the road and customer needs.

Mike Hogan, chief information officer for SuperShuttle International and Veolia Transportation On Demand said, “We think the NEXCOM Mobile Tablet PC is a real game changer for our customers and our drivers creating a seamless customer service experience for our franchise drivers and the customers alike.”

Phoenix-based SuperShuttle International is a division of Veolia Transportation On Demand and a subsidiary of Veolia Environment. The division serves 33 airports, carrying more than eight million passengers a year in Los Angeles, New York, Miami and other places.