mindWireless has integrated an enhanced supervisory reporting hierarchy after responding to client requests for increased access to wireless telecommunications user data and faster search. The improved reporting offers a clear snapshot of usage that rolls up to the group level or drills down to individual call data, and managers get their data delivered in sub-seconds.

The reporting hierarchy can be accessed through the Employee Portal of its mW SMART software platform for wireless telecommunications expense management. The enhanced reporting hierarchy enables group and telecom managers to view granular call detail by month, quarter or year. The data can be formatted into a rolling 12-month report to track trends. While telecom and group or division managers can view all data, employees can see only their own data. By leveraging enhanced data caching, improving search performance by over 1,000%, the increased search time was enabled.

Jeff Myers, Chief Technology Architect for mindWireless said that their goal with both of the enhancements was to improve their clients’ experience with mindWireless telecommunications expense management tools.

mindWireless helps Fortune 1000 companies manage their wireless devices and usage through technology and outsourcing solutions. mindWireless was founded in 2000. mindWireless is the oldest and largest purely wireless expense management firm, and has become a company in the corporate mobility management market with services deployed worldwide. For more information, visit www.mindwireless.com.