Redknee (News - Alert) Solutions, a provider of billing and customer care solutions, has recently assisted Smart Telecom, a telecom provider in Asia Pacific region, achieve 25 percent revenue growth. In response to this growth, Smart Telecom has increased its investment in Redknee's converged billing and customer care solutions.

"The additional investment in Redknee's platform reinforces the value that Redknee's real-time converged billing solution offers to service providers that are looking to drive growth, profitability and market differentiation,” said Lucas Skoczkowski (News - Alert), Redknee's CEO, in a statement.

“At Redknee, we continue to invest in developing real-time monetization solutions that are available on-premise and in the cloud to support the growth of mobile, multi-play and cloud service providers around the world," Skoczkowski added.

Smart Telecom partnered with Redknee to launch innovative value added services (VAS) and promotions. Redknee's real-time converged billing solution has helped the telco launch innovative pricing and exciting new services in Nepal.

Service providers leverage Redknee's converged billing solution to launch innovative services faster in their markets and drive business growth across their voice, data and VAS services. The service is available both on premise and in the cloud.

The converged billing solution provides real-time unified billing, rating and charging for the operator's data, voice and messaging services. It is bolstered with customer relationship management (CRM) capabilities leveraging Microsoft (News - Alert) Dynamics CRM, and innovative self-care solutions.

The end-to-end billing platform addresses every aspect of billing from activation and provisioning, to real-time billing, rating, invoicing, partner management and full customer care capabilities, enabling service providers to enhance their offerings in the highly competitive markets.

"Since our launch, Smart Telecom subscribers have been very impressed by the innovative new services and offerings we have introduced, which has led us to truly differentiate ourselves in the market and grow our VAS revenues by more than 25 percent,” Subhas Bajracharya, Smart Telecom's CEO stated. “As a leader in billing and customer care solutions, Redknee will continue to play a valuable role in the implementation of our successful growth strategy."

Back in October, Redknee made headlines when it signed a term license agreement valued at more than $5 million over the initial four-year term to support the launch of a new Latin American mobile virtual network operator (MVNO).