Networkfleet, a provider of wireless fleet management, has come together with Servman, an enterprise management solution provider, to organize and streamline scheduling, dispatching and managing the field work force. This product is designed specifically for the service industry.
This venture brings together ServMan's management software and Networkfleet's GPS location tracking system, which helps service companies quickly locate the right technician for the job based on their location, availability and skill.
Servman’s product will integrate a suite of software modules that manage virtually all aspects of a commercial and residential service business, and will combine Microsoft (News - Alert) MapPoint with Networkfleet GPS location.
Keith Schneider, president and CEO of Networkfleet, said, “Networkfleet is eager to partner with world-class solutions like ServMan that give our customers a distinct competitive advantage.”
"Both Servman and Networkfleet are all about improving efficiency, effectiveness and profits for our service fleet customers. Integration with ServMan provides a new level of capabilities to automate the management of field technicians and reduce operating expenses," said Keith Schneider, president and CEO of Networkflee,” Schneider added.
Some of the key features of this integration are dispatching efficiencies, tracking of pending orders, and automatic scheduling.
Through this software, service companies will get real-time vehicle locations and stops displaying all scheduled orders and the current GPS position of all technicians on a map. Orders are color-coded based on the technician for easy identification on the map. Once the orders are completed, they disappear from the map, which makes tracking of pending orders easier. The software helps select technician based on skills, availability and current proximity from the call.
Last month, Networkfleet announced that it partnered with Wright Express, a provider of fleet cards, to make available the Networkfleet Fuel and Service Card that tracks precise information on all fuel purchases and includes comprehensive monthly and year-to-date reporting to help fleets control costs and improve vehicle efficiency.
Edited by Rich Steeves