Corporate Performance Management

Corporate Performance Management

June 21, 2011

Volkswagen Financial Services Adapts Webalo on its Smartphones for Better Communication

Volkswagen Financial Services (UK) Ltd, one of the major motor finance companies in the UK , has recently adapted Webalo (News - Alert) software from Los Angeles-based privately held company Webalo.

The officials at Volkswagen said that they would use the Webalo solution on their smartphones to improve access to real-time sales and customer service data for their field staff and senior managers.

Webalo, which is available as a hosted and virtual appliance version enables non-IT business administrators to easily and rapidly configure the connections between smartphones and enterprise apps from vendors such as IBM, Oracle, SAP (News - Alert), and Microsoft, as well as from in-house applications. Then, in seconds, Webalo conforms the settings to the native user interface of any Android, BlackBerry, iPhone, Symbian (News - Alert), Windows Mobile, or Java-enabled smartphone or tablet.

Its ability to provide direct access to the specific data and functions that individual users need streamlines interactions with the enterprise and enhances productivity.

Graham Wheeler, managing director of Volkswagen Financial Services (UK) Ltd, said; "Smartphones and tablets aren't just for fun applications, there is a real business need for this new technology. For VWFS to continue to flourish, the team need to be able to analyze the latest data and to make effective decisions.”

This new deployment will help Volkswagen to improve overall efficiency of the employees and enable them to access sales, loyalty and customer service statistics backed by their existing SAP database on their smartphone. The new software also runs a series of reports which allows users to access data pertinent to their role which can be analyzed to a low level.

"The speed and simplicity of Webalo were the primary benefits for us, though those translate into cost savings, as well," said Carl Redman, Head of IT Development at VWFS (UK) Ltd. "The ease of development means that we can be fully deployed with Webalo in much less time, and at less cost, than it would take with other approaches."

Peter Price, Webalo's CEO said that Webalo gives employees exactly what they need to get for their work done right from their smartphone or tablet and or IT this means enhancing corporate productivity, without the time and cost of creating and then maintaining a whole new layer of mobile applications, as they can use Webalo to easily connect directly to their existing enterprise applications and data.

Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.

Edited by Stefanie Mosca

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