Budgeting, Planning & Forecasting

Budgeting, Planning & Forecasting

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December 01, 2011

INETCO's Insight Business Transaction Management Software To Drive E-Global's Expanding Payment Operations



INETCO Systems Limited, provider of transaction monitoring and application performance monitoring solutions for financial and banking institutions, has announced that its Insight business transaction management software solution has been purchased for deployment by E-Global. By leveraging the Insight business transaction management software solution, E-Global will improve the management of its expanding payment operations base.

All leading banking institutions which include the BBVA Bancomer and Citibank's Banamex Mexico as well as large merchant retailers in Mexico currently use switching and card processing services from E-Global. By deploying the INETCO Insight solution, E-Global will be able to monitor flow of transactions over an expanding number of connections with leading retail merchants and banking institutions. The solution will provide connection issue alerts in real-time and deliver critical systems-wide transaction data which is essential to ensuring quick response to irregularities in performance. E-Global will be able to look into issues such as transaction rejections from banks or delay in transaction response times.

In a release, Arturo Lopez, CIO from E-Global, said that, "INETCO Insight will help E-Global deliver a competitive edge to banks through highly efficient technology. Instant access to intelligence on all of our transaction messages AND our bank and merchant connections will lead to faster problem isolation and improved customer reliability without our IT team having to spend hours correlating fragmented data gathered from multiple platforms, monitoring tools and applications."

INETCO Insight will also support the transition of E-Global customers to the new Alaric payments switch. The solutions will help E-Global process 100 million transactions and more each month while ensuring effective management of the expanding point of sales as well as ATM transactions and e-commerce and mobile phone transactions. Furthermore, E-Global will benefit from service level contract compliance by using the INETCO Insight solution. Stratus Technologies Mexico S.A. de C.V., provider of IT and banking solutions, was the force behind the successful sale of INETCO Insight and the Alaric switch solutions.


Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.

Edited by Chris DiMarco
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