April 29, 2013
Eight Tips for Better Telecom Expense Management
Managing telecom expenses can be a challenge, especially at large organizations. But since telecommunications is essential to every business, it is an issue that every organization faces. While there are many tactics for reigning in expenses, here are eight tips that should serve as best practices when dealing with telecom expense management.
First, start with a firm, fair expenses policy. Ideally, employees should not have to read a 30-page document before they book a flight, for instance. The key is to review and update your policy regularly, then, publicize it internally and explain it clearly, according to a recent whitepaper by Concur on managing telecom expenses. This is crucial because approximately half of employees say they don’t even understand their policy, research has found.
Likewise, it is important to keep the processes simple. If your systems are bogged down with layers of administrative complexity, such as triplicate forms and preapproval, it’ll have a demoralizing effect on your employees and tie up time that should be spent on the company’s core business.
Third, it is important to collect the right amount of relevant information. Don’t capture too much, but also don’t get bogged down in the details...
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