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WEBINAR: Mobilizing Your Collections Strategy

For many, the mobile phone has become their primary communications device, and text messaging is a key channel. Six billion text messages are sent every day in the US. Are you capitalizing on the power and immediacy of this device in your collections strategies? 83% of messages are opened within three minutes, yet few collections organizations leverage the power of this channel.

In this webinar, Mobilizing Your Collections Strategy, find out how to increase your portfolio penetration, collect more debt faster, reach more live parties, and improve customer and debtor experience.

During this 45-minute webinar, attendees will learn:

Why 80% of debt collectors are currently using or plan to incorporate mobile text messaging into their overall collections strategy
The importance of obtaining mobile opt-in and how to stay compliant
How to capture, and leverage, consumer preferences to maximize the immediacy of the mobile device
Proven strategies used by leading organizations to help mobilize your collections outreach that result in a lift in payments
What you should consider when including text messaging in your collections strategy

From The Expert Corner

December 19, 2012

Mobile Devices are Key to Financial Industry in 2013

By Rachel Ramsey , TMCnet Web Editor

When it comes to technology and 2012, smartphones and tablets dominated the mobility space. Gartner (News - Alert) predicts sales of 1.2 billion smartphones and tablets in 2013, a 50-percent increase over this year; smart devices, including smartphones and tablets, will account for 70 percent of the total number of devices sold by the end of 2012. It seems mobility has made and impact on almost every industry, and the financial sector is no exception. M-banking services, m-payments, m-remittances and other mobile commerce services have completely integrated the worlds of financial services and mobility.

In fact, Frost & Sullivan (News - Alert) predicts that four topics will dominate the financial services market in 2013: contactless payments, commercial mobile payment offerings, cloud-based solutions and data analytics.

According to Jean-Noel Georges, global program director for ICT in Financial Services, by 2018, 38 percent of mobile phones shipped in Europe will be Near Field Communication (NFC) enabled, increasing the use of NFC solutions. Using contactless payment will be simpler and effortless. Like the touchscreens on smartphones, contactless payment will follow natural customer behavior and will generate a new payment experience... Read More

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