Interfacing Technologies Acquires Leading Web Live Chat Software HeyBubble Inc

MONTREAL, Sept. 3, 2015 /PRNewswire/ -- Interfacing Technologies Corporation announces that it has acquired New York based HeyBubble Inc, an award-winning provider of web live chat software. The addition of HeyBubble's SAAS based sales and support live chat application strengthens Interfacing's portfolio by adding thousands of SMBs from diversified industries to its enterprise customer base.

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"This acquisition solidifies our commitment to providing tangible value to our clients through software solutions," says Jean-Francois Sauve, Interfacing CEO. "Live chat is the fastest way to communicate with customers and provide online assistance instantly. Our clients will benefit from an improved overall customer experience." 

HeyBubble's inception was in Paris, France in 2011 and soon moved to New York City in 2012, having raised over $400,000 in two startup seed funding rounds. HeyBubble's ability to quickly disrupt the live chat space and become a trailblazer was confirmed by the marketplace in 2014, when they won the TechDay Techie Award - Best in B2B.

"We chose HeyBubble mainly because of the great innovation we saw in its product, including its differentiating Skype® integration, mobile compatibility and advanced analytics," says Scott Armstrong, Interfacing COO. "HeyBubble has excelled at providing value to its customers, and we look forwardto build on this growth and propel the product to the masses. Our HeyBubble growth strategy will benefit all existing and similar customers, and also cater to Interfacing's corporate clientele as well."

Interfacing expanded its Montreal operations by opening a new office whereby HeyBubble will now be based. HeyBubble will continue to be sold independent of Interfacing's BPM software as a standalone live chat application under the HeyBubble brand, however, it will highly benefit from Interfacing's experienced product development, sales and marketing teams. Interfacing is investing heavily into the HeyBubble technology and will be releasing new capabilities in the near future that will continue to set it apart.

About HeyBubble

Headquartered in New York, United States -- HeyBubble was created to help organizations increase sales and improve online experience by tracking and monitoring website visitors in real time and assisting them through the buying process. HeyBubble is a live chat software provider, which provides simple easy to use interface which improves the communication between website owners and visitors. HeyBubble live chat software is helping transform the online customer service experience and reflect how much we are involved in bringing customers to online transactions.  

For more information, visit http://www.heybubble.com/

About Interfacing Technologies Corporation

Headquartered in Montreal, Canada – Interfacing has been developing award winning software solutions for over two decades. With over fifty-thousand users around the world, Interfacing solutions have served both large & small organizations across all industries. Interfacing is recognized as a not only a pioneer of the Business Process Management (BPM) marketplace, but also a leader. Interfacing's Gartner® recognized flagship software the Enterprise Process Center® is a quality management solution that provides the ability to document, analyze, improve, and govern process, risk and performance data. As a front runner, Interfacing is committed to continuously innovate and redefine the future of business software solutions.  

For more information, visit http://www.interfacing.com/

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SOURCE Interfacing Technologies Corporation

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