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Deloitte Report: The Internet of Things has Potential to Transform Services in the Public SectorWASHINGTON, Sept. 2, 2015 /PRNewswire/ -- Government has been slow to incorporate Internet of Things (IoT) technologies, but some leading public sector organizations are starting to benefit from early applications, according to a new report by Deloitte's GovLab think tank titled, "Anticipate, Sense, and Respond: Connected government and the Internet of Things." Researchers also identified ways government organizations can further use connected devices to transform service delivery. The report, published by Deloitte University Press and part of a collection of articles on the Internet of Things, posits three ways in which these new IoT tools might redefine government work: eliminating routine tasks, enhancing capabilities, and engaging partners. To provide examples of each, Deloitte examined classic public sector domains where organizations could use these innovations to collect, measure, process and interpret information to create fresh approaches to solve problems that have traditionally stymied public service organizations. To show the potential impact of IoT on government, Deloitte examined three areas – public education, public safety and public water utilities – where the IoT could be used to enhance current operations. "This new wave of technology that includes wearables and any other object that can be connected to the Internet will ultimately change everything about the way the public interacts with government, from transportation to public safety, from education to human services," says William D. Eggers, director of Pblic Sector Research at Deloitte Services LP. "For example, our analysis demonstrates that IoT technology could provide data to police departments to enable them to better predict and prevent spikes in violent crime." Education Public Safety Public Water Utilities "Public sector organizations have opportunities to employ IoT devices to improve outcomes for the public good, and should start analyzing their operations for opportunities to do so today," said Eggers. "Organizations that adopt a wait-and-see attitude toward the IoT are unlikely to develop the expertise or engender the trust needed to effectively and efficiently deliver services in this new reality and to reassure citizens concerned about how this new technology will affect them." This report also includes the "Information Value Loop," a blueprint for how IoT technologies generate value. About Deloitte Research About GovLab About Deloitte University Press As used in this document, "Deloitte" means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Logo - http://photos.prnewswire.com/prnh/20120803/MM52028LOGO-a To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/deloitte-report-the-internet-of-things-has-potential-to-transform-services-in-the-public-sector-300136485.html SOURCE Deloitte |