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EarthLink Earns 2015 Internet Telephony Product of the Year AwardATLANTA, Jan. 28, 2015 /PRNewswire/ -- EarthLink Holdings Corp. (NASDAQ: ELNK), a leading managed network and cloud solutions provider for multi-location businesses, announced today that TMC, a global, integrated media company, has named EarthLink's integrated Hosted Voice, Mobile Communicator and Hosted Contact Center solution as a recipient of a 2015 Internet Telephony Product of the Year Award. "IT leaders are tasked with driving strategic customer experience initiatives, but that can be a challenge when their limited resources are focused on daily infrastructure operations," said Rick C. Froehlich, Executive Vice President of Products and Consumer. "EarthLink's fully-integrated Hosted Voice and Hosted Contact Center Solution lowers this burden for businesses by more easily connecting them with customers and helping them engage in more intelligent conversations across multiple channels. This way, our clients reap the benefits of increased productivity, reduced technology risk and a renewed focus on the true priorities of their business." EarthLink Hosted Voice is an affordable, fully-featured VoIP solution that delivers geographic flexibility and real time disaster recovery that eliminates the cost to purchase and maintain an on-premises phone system. Hosted Voice also offers the flexibility to add future features and services. Mobile Communicator is a key standard feature that empowers today's mobile workforce to take their office number on the go, connecting the desktop phone to any mobile device including smartphones, tablets, PCs or Macs. With managed call routing and access to all Hosted Voice features, all calls are answered and received as though they were from the desktop phone, with unified messaging and a single voice mailbox. Fully-integrated with EarthLink Hosted Voice, EarthLink's Hosted Contact Center keeps customers happy by enabling them to interact via whatever channel they choose - email, chat, web, phone or social media. By utilizing skills-based routing, customers get to the right resource aster, while integration with CRM systems enables more intelligent customer conversations. This cloud-based solution is both PCI and HIPAA compliant, requires no IT staff support and is backed by service level guarantees. For more information on EarthLink Hosted Voice and Hosted Contact Center, access the Business Impact Analysis tool, which calculates potential cost savings and predicts revenue and productivity upsides and download the Hosted Voice ebook. "It gives me great pleasure to recognize EarthLink with a 2015 Product of the Year Award for its commitment to excellence and innovation," said Rich Tehrani, CEO, TMC. "In the opinion of our distinguished judges, their Integrated Hosted Voice, Mobile Communicator and Hosted Contact Center solution has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from EarthLink." The winners of the 2015 Internet Telephony Product of the Year are featured in the 2015 January/February issue of Internet Telephony magazine and online at www.itmag.com. About EarthLink About INTERNET TELEPHONY magazine About TMC To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/earthlink-earns-2015-internet-telephony-product-of-the-year-award-300027005.html SOURCE EarthLink Holdings Corp. |