ModusLinkGlobal Solutions, Inc., a leader in executing value chain strategies, recently announced in a press release that it has entered a partnership agreement with extrameasures, a leader in Prepaid (“Stored Value”) cards and programs, to provide retailers and brand owners with a turnkey customer loyalty solution. Both the companies will work toward enabling companies improve the customer experience, stimulate online sales and reduce the hassle of managing these programs.
ModusLink and extrameasures will carry out the processing, financial management, fraud monitoring and branding of stored-value gift cards. Moreover, they will also execute fulfillment and support processes associated with rebate, refund, frequent buyer and buyback programs. Already, an organization is currently working with ModusLink and extrameasures to manage its buyback program. On one hand, the company is using extrameasures gift cards to reward consumers for turning in old devices, while on the other, it is also leveraging ModusLink services to manage contact center support, as well as return and repair processes for the physical devices.
“ModusLink is a trusted supply chain and e-Business provider for some of the world’s largest technology and consumer brands and its offerings complement our loyalty and incentive programs at extrameasures,” said Jan Steinert, president and CEO of extrameasures, in a statement. “By partnering with ModusLink, we are expanding our global reach and providing our clients with holistic customer loyalty programs that will increase satisfaction and drive brand loyalty.”
“Our partnership with extrameasures will help clients attract new customers to their Web store and reward existing ones through loyalty, extended warranty and buyback programs. Together, we will enhance the total buying experience,” said Glenn Grube, global director, e-Business sales and marketing for ModusLink.
In related news, ModusLink Global Solutions, Inc. recently announced that it will release financial results for its 2011 fourth quarter and fiscal year on Tuesday, September 27, 2011 after the market closes. Following the release, ModusLink Global Solutions' management will host a conference call to discuss the results.
Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.
Edited by Rich Steeves
